ITARMI is an on-demand IT service provider that connects businesses across the world with top-class technical talent.
We deliver services through our easy-to-use digital platform. Please refer to our Platform Guides for a step-by-step process.
ITARMI was founded by Brett and Jenni Riley, but we now have a 17-strong team working across different areas of the business.
ITARMI HQ is in Surrey, UK, however our team is based across Europe, America, Africa and Asia.
Please find details of our privacy in our terms and conditions.
Please find details of our cookie in our terms and conditions.
We support most major technologies, including Apple, Microsoft, Dell, Cisco and HP among many more.
Here is our Customer Platform Guide to take you through the process step-by-step.
Please find a breakdown of our customer packages here.
Please refer to our Customer Platform Guide.
You will receive a notification if an engineer is running late or will not be able to reach site. In this scenario, we will always try our best to align a new engineer as soon as possible.
This feature is currently being developed and will be available soon.
In the mobile app you can select "Forgot username or password", or in the web browser (https://cloud.itarmi.io/login) you can click on "Forgot password?". This will redirect you to the password reset page.
To change your e-mail address, please contact platform@itarmi.com.
Please refer to the ITARMI Platform IT Security information in our terms and conditions.
After every job you will have the opportunity to leave us a review, which a member of the team will read and respond to.
Please find details of our cancellation policy in our terms and conditions.
Please find details of our vetting process in the support centre on our website.
Here is our Engineer Platform Guide to take you through the process step-by-step.
Please refer to our Engineer Platform Guide.
Remuneration will depend on the task. Rates will either be hourly or daily and will always be agreed prior to each task.
Please contact platform@itarmi.com with error details
To change your email address, please contact platform@itarmi.com.
Yes, provided that the request is raised in a good time before the job starts and the reschedule reason is valid. Please note that this depends on multiple factors and cannot always be guaranteed.
You must notify us as soon as possible via the platform.
These can be uploaded straight to your profile on the platform. Please refer to the Engineer Platform Guide for more information.
Please send an email to platform@itarmi.com and the team will add the missing skills to the database.
Please ensure that you set your status to 'Active' in order to receive job offers.
You can choose to opt in or out of alerts in your profile section on the platform.
This can be done in your profile section of the platform. Please also notify us at payables@itarmi.com.
Please refer to our payment terms in the Engineer Welcome Book.
Please contact escalations@itarmi.com for any disputes or escalations.
Please contact payables@itarmi.com for all payment queries.
No, you can only login on one device at a time.
We reccommend that you have Public Liability Insurance.
Let's keep the wildebeest of our world crossing rivers like the Mara. Yes, there will be crocodiles in wait and, yes, some of us will perish, but a vast majority will make it!
September 23, 2020
Our CEO Brett Riley talking about the affects Covid-19 has had on ITARMI and the changes we have had to make as a company to navigate through these difficult and uncertain times.
June 15, 2020
Five kick-start factors for Entrepreneurs
October 14, 2018
